Privacy Policy

1. Information We Collect

A. Personal Information You Provide

We may collect the following personal information when you voluntarily submit it through our website or during service interactions:

• Name

• Email address

• Phone number

• Physical address or service location

• RV details (make, model, year, issues reported)

• Payment information (processed securely through third-party payment processors; we do not store or access full credit card numbers)

• Any additional information you provide through forms, requests, or communication with us

B. Automatically Collected Information

When you visit our website, certain data may be automatically collected:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring website or link

• General usage data collected through cookies, analytics tools, or Wix-provided tracking technologies

2. How We Use Your Information

We use personal and technical information for purposes such as:

• Providing, scheduling, and completing mobile RV services

• Responding to inquiries, messages, or service requests

• Sending confirmations, updates, or administrative communications

• Improving website functionality, user experience, and service offerings

• Processing secure payments

• Maintaining business records and compliance requirements

• Marketing our services (only when legally permitted, and you may opt out at any time)

• Protecting our business, customers, and website from fraud or misuse

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our website, hosted on Wix, may use cookies, analytics, tracking pixels, and similar technologies to:

• Improve website performance

• Understand how visitors use our site

• Enhance security and functionality

• Provide a personalized browsing experience

You may choose to disable cookies through your browser settings, but certain site features may not function correctly.

4. Sharing and Disclosure of Information

We may share your information only in the following situations:

A. Service Providers

Trusted third parties that assist in operations such as:

• Payment processors

• Scheduling or CRM tools

• Website analytics services

• Hosting platforms (including Wix)

These providers process information only as necessary to perform services on our behalf.

B. Legal Compliance

We may disclose information if required to:

• Comply with law, subpoenas, or government requests

• Protect our rights, safety, or property

• Prevent fraudulent or illegal activity

C. Business Transfers

In the event of a merger, sale, or restructuring of the Company, customer information may be transferred as part of the business assets.

We do not share customer information with unrelated third-party marketers.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services

• Maintain business and tax records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Information no longer needed is securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your information, such as:

• Accessing or requesting a copy of your data

• Requesting corrections

• Requesting deletion (where legally permitted)

• Opting out of marketing communications

• Restricting certain types of processing

To exercise your rights, contact us using the information below.

8. Children’s Privacy

Our website and services are not directed to individuals under 18 years old.
We do not knowingly collect or maintain information from minors. If you believe a minor has provided personal information, contact us so we can take appropriate action.

9. Third-Party Links

Our website may include links to third-party websites or tools.
We are not responsible for the privacy practices of these external sites. We encourage users to review their policies before interacting with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the “Last Updated” date at the top of this page. Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Sunrise RV Service and Repair LLC
Winter Garden, Florida
Email: sunriservservices@gmail.com
Phone: (407)883-6656